Frond O - Palm Jebel Ali

Handover GUIDE

Prepare for Handover from

20th November 2026

2 months before handover

Ensure a smooth handover journey

Please check that all your personal details are up to date in the Nakheel app.

Open the Nakheel App

1 month before handover

Book your home orientation and key handover

Use the app to book your home orientation and key handover.

Feel free to bring your family members, interior designers, or other specialists. Just be sure to Inform us at the time of booking.

Open the Nakheel App

During 30 days to handover

Visit your property for the first time

Get a first look at your new home, explore its features and finishes, start to envision your new life in it.

Please Note

If you miss the home orientation, we will conduct the property inspection on your behalf.
You can report any further feedback after handover during the DLP (Defect Liability Period).

Before handover

Clear your payments early for a smooth handover

Please settle all property instalments and charges as outlined in your SOA (Statement of Accounts) on the Nakheel app.

Open the Nakheel App

Please Note

Clear all payments and upload payment proofs on the Nakheel app before the handover date.
Delays can result in late-payment fees and handover appointment rescheduling.
Please ensure that you pay community services charges from the official handover date.

Payment methods and clearance time

App
Clears instantly

Personal Cheque
3-5 working days

Bank Transfer
Up to 7 working days

Mortgage Cheque
Clears instantly

Payment details for

Frond O - Palm Jebel Ali

DUE DATE

20th November 2026

IBAN

AE600230000001006447542

ACCOUNT NUMBER

1006447542

ACCOUNT NAME

Palm Jebel Ali

BANK NAME

Commercial Bank of Dubai

BRANCH NAME

Ettihad Street Deira, Dubai

SWIFT CODE

CBDUAEAD

TRANSFER DESCRIPTION

Unit Code

Additional details for Mortgaged properties

If you need help with the mortgage process, we have a detailed mortgage guide and a list of our trusted mortgage partners.

VIEW MORTGAGE GUIDE

Before the key handover appointment:

Please email the following documents to: customersupport@nakheel.com

Mortgage contract (signed and stamped by the bank)
Copy of Manager's cheque (issued by the bank for the final handover payment

We will then send you a NOC (Mortgage No Objection Certificate).
Please use this to complete your mortgage registration at a Dubai Land Department (DLD) Trustee Office.

On the handover date

To prepare for your handover, please register for utilities with DEWA (Dubai Electricity and Water Authority). Set the activation date to be the same as the official handover date.

Water and electricity

1. Register the DEWA account in the property owner's name. 
2. Set the activation date as the handover date. 
3. Upload the first three pages of your SPA (Sale and Purchase Agreement).

VIEW INSTRUCTIONS

ACtiVATE DEWA ACCOUNT

Fire AND SAFETY

Email your name and property address to: hassantuk@eand.com

For help with set-up, call: 80022220

VIEW INSTRUCTIONS

At handover appointment

Congratulations!

We will be delighted to hand you the keys to your new Nakheel home.

Your key handover appointment will take place at the Nakheel Customer Support Centre.

Inside your Handover Pack

Physical keys - to your new home.
Access control - access cards for community gates, parking barriers, gym, and pool facilities.
Home manuals and warranties - appliance manuals, HVAC details and warranty documents.

FOR MORTGAGED PROPERTIES

Please ensure that you bring the original Manager’s Cheque.

After handover

Use the Nakheel app to apply for your Move-in Permit.

This is essential for move-in access and community services.

Open the Nakheel App

Please note

Please submit your application at least 2 business days before your scheduled move-in date.
Without a permit, access may be restricted.

Frond O - Palm Jebel Ali

Handover GUIDE

Prepare for Handover from

20th November 2026

1

At handover appointment

Receive Keys

Ensure a smooth handover journey

Please check that all your details are up to date in the Nakheel app.

OPEN THE NAKHEEL APP

2

1 month before handover

Appointments

Book your home orientation and key handover

Use the Nakheel app to book your home orientation and key handover.

Feel free to bring your family members, interior designers, or other specialists. Just be sure to Inform us at the time of booking.

OPEN THE NAKHEEL APP

3

During 30 days to handover

HOME ORIENTATION

Visit your property for the first time

Get a first look at your new home, explore its features and finishes, start to envision your new life in it.

Please Note

If you miss the home orientation, we will conduct the property inspection on your behalf.
You can report any further feedback after handover during the DLP (Defect Liability Period).

4

Before handover

payments

Clear your payments early for a smooth handover

Please settle all property instalments and charges as outlined in your SOA (Statement of Accounts) on the Nakheel app.

OPEN THE NAKHEEL APP

Please Note

Clear all payments and upload payment proofs on the Nakheel app before the handover date.
Delays can result in late-payment fees and handover appointment rescheduling.
Please ensure that you pay community services charges from the official handover date.

Payment methods and clearance time

App
Clears instantly

Personal Cheque
3-5 working days

Bank Transfer
Up to 7 working days

Mortgage Cheque
Clears instantly

Payment details for Frond O - Palm Jebel Ali

Handover Date : 20th November 2026

IBAN

AE600230000001006447542

ACCOUNT NUMBER

1006447542

ACCOUNT NAME

Palm Jebel Ali

BANK NAME

Commercial Bank of Dubai

BRANCH NAME

Ettihad Street Deira, Dubai

SWIFT CODE

CBDUAEAD

TRANSFER DESCRIPTION

Unit Code

Additional details for Mortgaged properties

If you need help with the mortgage process, we have a detailed mortgage guide and a list of our trusted mortgage partners.

VIEW MORTGAGE GUIDE

Before the key handover appointment:

Please email the following documents to: customersupport@nakheel.com

Mortgage contract (signed and stamped by the bank)
Copy of Manager's cheque (issued by the bank for the final handover payment)

We will then send you a NOC (Mortgage No Objection Certificate).
Please use this to complete your mortgage registration at a Dubai Land Department (DLD) Trustee Office.

5

On the handover date

To prepare for your handover, please register for utilities with DEWA (Dubai Electricity and Water Authority). Set the activation date to be the same as the official handover date.

OPEN THE NAKHEEL APP

Water and electricity

Register the DEWA account in the property owner's name. 
Set the activation date as the handover date. 
Upload the first three pages of your SPA (Sale and Purchase Agreement).

VIEW INSTRUCTIONS

ACTIVATE DEWA ACCOUNT

Fire AND SAFETY

Email your name and property address to: hassantuk@eand.com

For help with set-up, call: 80022220

VIEW INSTRUCTIONS

6

At handover appointment

Receive Keys

Congratulations!

We will be delighted to hand you the keys to your new Nakheel home.
‍
Your key handover appointment will take place at the Nakheel Customer Support Centre.

Inside your Handover Pack

Physical keys - to your new home.
Access control - access cards for community gates, parking barriers, gym, and pool facilities.
Home manuals and warranties - appliance manuals, HVAC details and warranty documents.

FOR MORTGAGED PROPERTIES

Please ensure that you bring the original Manager’s Cheque.

7

After handover

Move-In Permit

Use the Nakheel app to apply for your Move-in Permit.

This is essential for move-in access and community services.

OPEN THE NAKHEEL APP

Please note

Please submit your application at least 2 business days before your scheduled move-in date.
Without a permit, access may be restricted.

WHAT TO EXPECT AFTER YOUR PROPERTY HANDOVER

Everything you need to know before moving into your new Nakheel home.

Our Shared Responsibility

Your 1-year DLP (Defect Liability Period) starts from your handover date, as per your handover notice. Find out what’s included and how to get support.

LEARN MORE

Take Care of Your Property

Learn how to make the most of your new home, get practical tips to keep your property in pristine condition and discover services our partners can help you with.

LEARN MORE

How to Modify Your Home

We expect you would want to make your own modifications and adjustments to suit your taste. Find out how to get your modifications NOC.

LEARN MORE

Home Services & Deliveries

Discover convenient services designed to make everyday living and well-being easier. From fresh deliveries to professional home cleaning, our trusted partners are here to help you enjoy your home with ease.

LEARN MORE